Handling the Coronavirus Pandemic Like a Hero

May 28, 2020 News

A Huge Thank You from Your Preferred Grocery Store Insurance Brokers at BIC

In the midst of the COVID-19 pandemic, one line of workers risks their lives each day to ensure families are cared for. Yes, nurses, doctors, medical staff, and first responders top the list, but there are a few unsung heroes that deserve some recognition – one of which is grocery store workers. As an owner of a small-to-medium-sized location, you are on the front lines of this virus that is quickly taking its toll on the world. You fight with bare shelves, disgruntled (and panicking) customers, and scared employees.

Thank you for putting in the good fight. The staff at the Business Insurance Center understands the risks our clients take when they operate a business. In this unprecedented scenario, you and your team take risks the rest of us may not have to, and we’re here to help you have the best grocery store insurance coverage.

Take Care of Your Employees and Customers during the Pandemic

The pandemic has caused many people to panic to purchase their grocery and toiletry items. The results are overworked and tired grocery clerks who spend their time in harm’s way. Even with stay-at-home orders in place across the country, there doesn’t seem to be an end to the exhaustion your team feels. One CNN Business article suggested that it may be time to ban customers from your locations. You might not have that option, but you definitely want to do everything you can to help your greatest asset during and after the virus:

  1. Give your employees a full day off. If you are already short-staffed, this will not make sense, but it can be a game-changer for moral. When your team is working long hours under these stressful conditions, their immune systems can suffer. They need the rest to allow their body to repair itself, as well as give them a mental break.
  2. Offer gift cards for groceries. Even if you are giving them a discount for purchasing groceries, they need to know you appreciate them and the risks they are taking. An additional gift card that helps them ensure their families eat well during this time lets them know you care.
  3. Provide personal protective gear. Check out the CD C’s recommendations, along with your particular state’s suggestions. If you cannot locate any disposable masks and gloves, enlist the help of a local seamstress or even an employee who sews, to make some fun masks.
  4. Make cleaning an every hour event. Not only should work stations contain sanitizer, but you should also have someone going throughout your store cleaning common areas. This list would include cashier stations, self-checkouts, credit card terminals, conveyor belts, and food service counters.
  5. Set up personal shopping for the elderly. This can be especially helpful to minimize foot traffic even if you have started offering full curbside service. Some older people do not have access to the internet, so let your elderly customers know they can call in their order, and you will be happy to meet them at the curb when they arrive.

Get Grocery Store Insurance from the Business Insurance Center for Additional Protection

We could all use a sense of normalcy with added protection. Encourage your staff to hang tough and rest as much as they can to keep their immune systems in check. Now may also be a good time to review your insurance policies. You may not be able to plan for every pandemic that spreads across the world, but you can take steps to handle the “regular” risks that come with your industry. Talk with our team of brokers about your grocery store coverage today.

Request a quote online or call and speak with a knowledgeable and experienced broker at the Business Insurance Center about grocery store insurance. We have a 24/7 call center to serve you and an online Live Chat operator.   

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